Careers

At Nèlaïa, we are always looking for talented, motivated, and creative individuals who want to grow with a modern and fast-growing brand.

We operate in a dynamic online environment and value creativity, ownership, and results. Below you can find our current open positions.

Job Vacancy: Graphic Designer (E-commerce)

Location: Remote
Type: Freelance / Part-time / Full-time (depending on availability)

About the Role

Are you a creative and detail-oriented Graphic Designer with a passion for digital design and e-commerce? Nèlaïa is looking for a Graphic Designer to help shape and strengthen our brand across all visual touchpoints.

You will play a key role in designing visuals that convert, inspire, and elevate our online presence.

Responsibilities

  • Design high-quality visual content for our website, including banners, product images, and promotional graphics

  • Create marketing materials for social media, email campaigns, and online advertisements

  • Improve user experience through clean, conversion-focused designs

  • Collaborate with the marketing team to translate concepts into compelling visuals

  • Maintain brand consistency across all platforms and materials

Requirements

  • Proven experience as a Graphic Designer, preferably in e-commerce or digital marketing

  • Strong skills in design tools such as Adobe Photoshop, Illustrator, Figma, or similar

  • Excellent sense of aesthetics, layout, and attention to detail

  • Ability to meet deadlines in a fast-paced online environment

  • Strong communication skills

  • A portfolio showcasing relevant design work

What We Offer

  • Work with a growing international e-commerce brand

  • Creative freedom and real impact on the brand

  • Flexible working hours

  • Fully remote work

  • Competitive compensation based on experience

Job Vacancy: E-commerce Customer Experience Associate

Location: Remote
Type: Part-time / Full-time

About the Role

We are looking for a customer-focused and proactive E-commerce Customer Experience Associate to support our online customers and ensure a smooth shopping experience from order to delivery.

This role is fully remote and ideal for someone who enjoys communication, problem-solving, and working in an online retail environment.

Responsibilities

  • Respond to customer inquiries via email in a professional and friendly manner

  • Assist customers with orders, returns, and general questions

  • Monitor order statuses and resolve delivery-related issues

  • Maintain a high level of customer satisfaction

  • Collaborate with internal teams to improve customer experience

Requirements

  • Excellent written communication skills in English

  • Customer-oriented mindset with attention to detail

  • Ability to work independently and responsibly

  • Experience in e-commerce or customer support is a plus

  • Comfortable working with online tools and systems

What We Offer

  • Fully remote position

  • Flexible working schedule

  • Work in a fast-growing online brand

  • Supportive and professional team environment

  • Opportunities for growth within the company

How to Apply

Interested in joining Nèlaïa?

Please send your CV and (if applicable) portfolio to:

📧 info@nelaiastudio.com 

We look forward to hearing from you.